Schedule Your Appointment for Gas Fireplace Service

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Basic

Wishing you all the joy during this season

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About You

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Date

MM slash DD slash YYYY

Your Name*

First Last

Your Email Address*

Email Address Confirm Email Address

Your Phone Number*

Status*

Are you a new or returning customer?

New

Existing

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New Customer

Discovery of Wammoth Services*

How did you discover our small family gas fireplace business!

Family, Friend or Neighbor

Realtor/Property Management

Social Media like Facebook, Nextdoor, etc

Google Search or Maps

Bing or other search engine

Fireplace Industry such as NFI or HPBA

Other

Other Discovery*

Angi's

Consumer Checkbook

Facebook

Nextdoor

Public Square

Yelp

NFI National Fireplace Institute

HPBA

CSIA or NCG

VA Chimney & Roofing

Chimney Dr of NOVA

Glover Enterprises

Fireplace or Chimney Company

Local Business

Not Listed

Discovery Details*

Please provide the name, business, or the other way you found Wammoth Services.

Property Info

Service Location*

Street Address Address Line 2 City State ZIP Code

Property Type*

Commercial property includes common areas like lobbies or reception areas of business and condo buildings. If the service location is a dwelling - select residential.

Residential

Commercial

Please note that we are limited with commercial property services. Our office will be in touch with you.

Fuel Type*

Select the gas fuel type currently used at this location.

Natural Gas

Liquid Propane

Home Type*

Single Family

Townhome

Condo

Are you the homeowner?*

YES

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Zip Code Zone

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Fireplace Count

How many fireplaces are at this service location?

Please enter a number from 0 to 10.

Relation*

What is your relationship to the homeowner?

Property Manager/Realtor

Tenant residing at location

Family member/Care Provider

Facility Manager/Commercial Property

Tenants*

Do you have tenants/is this a rental? You are not a tenant

No tenants

Tenants reside at this location

Home is vacant

Tenant Name

First Last

Tenant Email Address

Tenant Phone Number

Schedule with Tenant*

Would you like Wammoth to coordinate appointment scheduling with the tenant?

Coordinate with tenants to schedule

Coordinate with tenants to schedule (w/ appt convenience options they can choose to pay for)

NO. Please discuss scheduling with me and I'll coordinate with tenants

Non-Homeowner

Home Sale Information

Please check all that apply

Open House Scheduled

Home Sale Contingent/Under Contract

Home Inspection Complete

Closing Date Scheduled

Prior Repair Attempts Unsuccessful

Company Name*

Property Management, Realtor, Commerical, or the Homeowner

AP Name*

Responsible Billing Party

First Last

AP Email*

AP Phone*

Status since last service*

Fireplace operates well

The same issue has returned

There are different issues now

Service another fireplace

Need pilot light re-lit

I have questions or concerns

Moved/New Address

Action*

Annual Maintenance

Repair Gas Fireplace

Follow-up Visit

New/Replacement Gas Fireplace

Project

Your Project*

Replace existing gas fireplace

Convert Wood Burning to Gas Fireplace

Other Project

Description of Your Project*

New Fireplace*

What type of fireplace are you looking for

Project Budget*

Desired Completion Date*

MM slash DD slash YYYY

Current Fireplace or Fireplace Area*

Upload a photo

Drop files here or

Accepted file types: jpg, gif, png, heic, Max. file size: 20 MB, Max. files: 3.

Exterior of Chimney

Chimney from ground to sky

Drop files here or

Accepted file types: jpg, gif, png, heic, Max. file size: 20 MB.

Gas Fireplace Information

Quantity*

How many gas fireplaces will be serviced?

Please enter a number from 0 to 5.

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Fireplace Name

If desired, give this fireplace a name to help identify it. Especially helpful if you have multiple gas fireplaces

Fireplace Location

Where is this fireplace located in your home?

Do you know the Fireplace Information?

Manufacturer/Make/Model

I do not have the fireplace data

I have the Make/Model of the unit

Other

Professional Service History*

Select the best statement regarding professional service history

Professionally serviced every year

Professionally serviced when there is an issue

Fireplace has not been professionally serviced

Previous service from Wammoth*

Has this fireplace been serviced/repaired/installed by Wammoth Services?

No previous service from Wammoth (or unknown)

Wammoth has serviced the fireplace previously

Last Professional Service*

MM slash DD slash YYYY

Fireplace Age*

Approximate/estimated age is ok

Fireplace Type*

See GAS FIREPLACE TYPES on our information page

Gas Log Set

Direct Vent

Outdoor Fireplace/Fire-Pit

Other

Gas Logs*

Vented

Ventless or Ventfree

Glass Sides*

How many glass sides does your direct vent gas fireplace have?

Single

Two Glass

Three or More

Outdoor*

Traditional Fireplace

Fire Pit - no media

Fire Pit with lava rocks, glass, other media

Other type*

Linear or non-traditional

Media is glass, rocks, stones, etc (no logs)

Free standing Stove

Other

Manufacturer*

Select the manufacturer of your fireplace, if known

Model*

Enter the Gas Fireplace Model Number, if known

Gas Fireplace Operation*

Select the best description regarding the current operation of your gas fireplace.

Issues or Concerns*

Select only (2)

Pilot light does not light or does not stay lit

Burner flames do not ignite or are small

Fireplace shuts off on its own

Fireplace is dirty or has excessive sooting

Wall Switch/Remote Control does not work

Cold draft from fireplace area

Smell gas when fireplace is on and/or off

Fireplace has a odd smell when in operation

Not familiar with appliance/need operating instructions

Other issue

More Details

Please provide additional information, if needed.

Please see our terms and conditions by clicking the link located at the bottom of page

There is no obligation to accept service appointment offered. Confirming an appointment with us will indicate your acceptance of our terms and conditions.
IMPORTANT: Reschedule or cancellation requests must be received by Wammoth Services at least 48 hours prior to your appointment to avoid our cancellation fee. A deposit may be required to secure your appointment; including but not limited to, appointments with multiple gas fireplaces, potential extended appointment time, or during the holiday and busy seasons.

I agree to the Terms of Service (upon appointment confirmation)

Name

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