It's your lucky day! Thank you for submitting your Spring Service Request! "*" indicates required fields CAPTCHASome unscrupulous behavior affected our form, it was necesary to ensure that actual humans are able to proceed with a request. Thank you for understanding! Name* First Last Zip Code*Enter your 5-digit zip code for your SERVICE ADDRESS. Zip codes in our service area will populate the button at the bottom of the page to continue your submission. Customer Status* New Customer Existing Customer HiddenIs Zip Code Valid HiddenZip Code Type Sorry... Your Zip Code is not in our service area. Great News! You appear to be in our general service area. Let's get started! You are just beyond our service area... There is a $50 out of area travel fee added if you wish to schedule an appointment in our fringe service area. Your are in our service area! Please be aware that there may be a $15 travel surcharge based on your zip code. Please let us know if this is an issue. Alert... This does not appear to be a valid zip code for a residence. Please enter the service address Zip CodeNeed additional assistance? Please check here if you are experiencing difficulties. Is something wrong? After you enter the 5-digit zip code for your service address (above), the CONTINUE button will appear at the bottom of the page. Helpful hints: Refresh/reload the webpage. Clear your browsing history/cookies. Restart the device you are using to submit your request. HiddenDate MM slash DD slash YYYY Phone*Email* Enter Email Confirm Email Service Address* Street Address City State AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific ZIP Code How may we help you?* Schedule Gas Fireplace Service Repair Gas Fireplace Replace Current Gas Fireplace Convert Fireplace to Gas or Wood-Burning Other Project HiddenServHiddenProjHiddenNumberGas Fireplace Fuel Natural Gas Liquid Propane None Gas Fireplace Type*Enter the type of your gas fireplace Vented Log Set Fireplace doors and chimney damper are open during operation Direct Vent Has a pane of glass (or multiple panes) that is not removed during fireplace operation. Venting may occur horizontally or vertically. No damper to open. Ventless Unit May be a log set or glass front unit, but does not vent to the outside. Outdoor Fireplace/Fire-pit Fireplace is located outside - may be a standard fireplace, firepit, fire table or other type of fire feature I Do Not Know or Other Technician Selection*Would you like to request a specific technician for your appointment. No preference The technician who performed my last service Bill Ryan Adam Last Wammoth Services Appointment* Recent - within the last 30 days Within this past year 1-2 years ago Over 3 years Full Service WarrantyPlease select if your full service was within the last 7 days or if you purchased the Extended Warranty Service. Service was within 7 days Extended Warranty Service None of the above HiddenTodayCalc MM slash DD slash YYYY LastPlease provide the date of your last service MM slash DD slash YYYY HiddenDaysSrv*Any issues or concerns? Fireplace operates well - no concerns Pilot light does not light or does not stay lit Burner flames do not ignite or are small Fireplace shuts off on its own Fireplace is dirty or has excessive sooting Wall Switch/Remote Control does not work Cold draft from fireplace area Fireplace has a odd smell Not familiar with appliance/need operating instructions Other issue How did you find us?*How did you hear about Wammoth Services? Family, Friend or Neighbor Google or other search engine Nextdoor Neighbor Chimney Doctor Angi's Yelp HomeAdvisor Other Who referred you to Wammoth?We love referrals! Please let us know who referred us. Are you the homeowner?*Please select if you are the homeowner, tenant or property manager of the service location. I am the homeowner Property Manager or Authorized Representative Tenant renting the property No, Other Home Status Recently purchased home Selling home None of the above HiddenAlternate Cust InfoAdditional Contact*Please provide further information regarding homeowner and/or tenant information. Homeowner Information Tenant Information Alternate Point of Contact No additional information to provide Alternate Name First Last Alternate Email Alternate PhoneBilling Address Same as Service Address Street Address City State AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific ZIP Code HiddenNew CustomerHow old is your gas fireplace? Less than 2 Years 2- 5 Years 5 - 10 Years 10-15 Years 15+ Years Last professional gas fireplace service? 1 year or less 2 - 5 years 6 - 10 years 10+ years Never Unknown Is your gas fireplace operational? Yes No Sometimes Any difficulties or concerns with your gas fireplace? Fireplace operates as it should - no issues Fireplace seems to be having problems at times Fireplace does not work most of the time, if at all. I do not know if there are issues - unfamiliar with unit Specific Issues Pilot light does not light or does not stay lit Burner flames do not ignite or are small Fireplace shuts off on its own Fireplace is dirty or has excessive sooting Wall Switch/Remote Control does not work Cold draft from fireplace area Fireplace has a odd smell Not familiar with appliance/need operating instructions Other issue Other Issue*Please describe your gas fireplace issue Gas Smell - IMPORTANT!If you smell gas (or even think you do), evacuate the premises and call your gas utility company or 911 immediately! I acknowledge the seriousness of gas odor Gas Fireplace Services*Select your gas fireplace service type Full Service - BEST VALUE Diagnostic Only Basic Inspection What's Included Gas leak check at connections Run test of fireplace Carbon monxide level check Visual vent termination check Diagnosis of an issue Clean firebox interior, logs and component area Service and clean pilot assembly/thermo generators Clean glass panes/fireplace doors Ensure log placement is correct Check wall switch or other wiring Replenish ember material Check additional accessories (blowers, remote controls, etc) Provide operational instruction as needed Appointment Type (ext)* Schedule annual full gas fireplace service Gas fireplace is not working/has issues Proceed with recommended repairs Request appointment to relight pilot Interested in replacement/new gas fireplace Would you like to schedule additional gas fireplace(s)?*We offer discounted rates for multiple gas fireplaces scheduled for full service at the same address on the same appointment. Yes No I'll service my other gas fireplaces at a later date Total Number of Gas Fireplaces*How many gas fireplaces would you like to schedule for service?Please enter a number from 1 to 4.Gas Fireplace #2 InformationGas Fireplace #2* Fireplace operates as it should - no issues Fireplace seems to be having problems at times Fireplace does not work most of the time, if at all. I do not know if there are issues - unfamiliar with unit Appointment Type #2*Discounted pricing for multiple gas fireplace full service will be reflected after submission of your request. Gas Fireplace Full Service #2 $300* This price will be discounted Diagnostic Only Appointment #2 $250 Basic Inspection #2 $175Gas Fireplace #3 InformationGas Fireplace #3* Fireplace operates as it should - no issues Fireplace seems to be having problems at times Fireplace does not work most of the time, if at all. I do not know if there are issues - unfamiliar with unit Appointment Type #3*Discounted pricing for multiple gas fireplace full service will be reflected after submission of your request. Gas Fireplace Full Service #3 $300* This price will be discounted Diagnostic Only Appointment #3 $250 Basic Inspection #3 $175Gas Fireplace #4 InformationGas Fireplace #4* Fireplace operates as it should - no issues Fireplace seems to be having problems at times Fireplace does not work most of the time, if at all. I do not know if there are issues - unfamiliar with unit Appointment Type #4*Discounted pricing for multiple gas fireplace full service will be reflected after submission of your request. Gas Fireplace Full Service #4 $300* This price will be discounted Diagnostic Only Appointment #4 $250 Basic Inspection #4 $175 ProjectsDo you have a photo(s) of your gas fireplace/project area?*Please provide a photo of your project area to confirm your project phone call review Yes, I will upload the photo(s) with this submission No, I do not have a photo. I will provide it after submission No, I am unable to provide photos of the project area. Gas fireplace project*Please select your gas fireplace or gas line project. Replacement Gas Fireplace (Currently have gas fireplace) Wood to Gas Fireplace Conversion Gas to Wood Fireplace Conversion Outdoor Fire Pit or Fireplace Other gas line project Contractor on ProjectPlease let us know if you have or had or will have a contractor working on this project Yes No Chimney Inspection*Have you had a chimney inspection, cleaning, repairs or liners within the past year. Yes No I do not have a chimney or vent Desired Completion DateWhat is the desired completion date of your project? During our peak season, we are not able to provide expedited or quick turn-around times. MM slash DD slash YYYY HiddenExisting GFP InfoWhy are you replacing your current gas fireplace?* Fireplace is beyond service/repair - not operational Old gas fireplace - want an update/something different Renovating home Selling home Want to convert to wood-burning Current Gas Fireplace Type*Please select the type of gas fireplace that is currently installed (the one you wish to replace) Vented Log Set Ventless/VentFree Unit Direct Vent Insert Direct Vent (built in) Unknown Current Gas Fireplace Make/ModelPlease provide your CURRENT gas fireplace make and/or model (if applicable) We're sorry, but this type of replacement is beyond our scope of work.Gas Line InfoExisting Gas Line Information* No gas line to firebox Remove and cap existing gas line Existing gas line to firebox with no appliance attached Other More details*If there is no appliance attached to a gas line, please provide detailed information such as who ran the gas line, did the county approve this line per permit, was there an appliance attached to this gas line that is no longer there. Other Project TypesOther type of gas project* Outdoor Fireplace/Pit Gas Grill Install new gas line Replace existing gas line Other Project detailsPlease describe your gas project - include details such as where the gas line connects to, what gas appliances are affected, is this in regards to a gas leak, valve replacements, length of the gas line run, etc Additional Project InformationGas Fireplace Selection*Please select the type of gas fireplace you wish to install for your gas fireplace selection. Direct Vent Insert Vented Log Set Ventless Option Have Not Decided Other New Gas Fireplace Make/ModelDo you have a specific gas fireplace decided for your project (make and/or model)? Yes No Gas FireplacePlease provide your desired gas fireplace make and/or model Fireplace/Project Area Picture*Please provide photos of the fireplace area, any existing gas lines and/or other pictures regarding your project. Drop files here or Select files Accepted file types: jpg, png, bmp, pdf, jpeg, hec, Max. file size: 100 MB, Max. files: 2. Chimney Picture and/or reportPlease include a picture of your chimney that reflects ground level to top of the chimney. If you have a chimney inspection report, please include it here. Drop files here or Select files Accepted file types: jpg, png, bmp, pdf, jpeg, hec, Max. file size: 100 MB, Max. files: 2. Additional Project InformationPlease provide additional details or information that we may not have asked.Phone Review Schedule*Every gas fireplace project is special, unique and personal. We are happy to discuss your project with you over the phone prior to scheduling an in-home estimate/site visit* *Your project review call is with one of our office staff (not a certified technician). Your in-home estimate appointment (site visit) is scheduled with our certified technician. There is a fee for this on-site appointment which will be credited towards the cost of your project. This site visit is required to provide estimated pricing, options and specific information related to your project.Phone review of your project is at no charge to you. The review is approx. 20-45 minutes. Let us know what works best for your schedule! First available No preference on scheduling Prefer to schedule on select days Prefer a specific time of day Appointment DayPlease let us know if you have preferred day(s) of the week for your appointment. We will try to accommodate. Monday Tuesday Wednesday Thursday Friday Select AllTimeframe ChoiceWhat is your appointment timeframe preference? Morning Afternoon No Preference Saturday or After Hour Appointment RequestAn additional fee ($25) will apply for an appointment scheduled outside our normal business hours (Monday - Friday 9am - 4pm) Saturday Appointment Early Arrival (prior to 9am) Late Arrival (after 4pm) Decline Option Gas Fireplace PictureWe encourage you to submit a photo you gas fireplace - especially if you would like specific information prior to your appointment. Drop files here or Select files Accepted file types: jpg, bmp, png, heic, pdf, gif, Max. file size: 100 MB. Message to WammothFeel free to provide additional information Gas Fireplace Full Service #1Includes cleaning, servicing and tune-up of the gas fireplace. Price: Multiple Glass Panes*There is an additional cleaning fee of $25 per pane of glass regarding 2-Sided See-Through or 3-Sided Gas Fireplaces. No additional charge for single glass pane or standard fireplace bi-fold doors. *if your additional fireplaces have multiple glass panes, technician will add this charge to your invoice One (1) pane glass Two (2) Panes of glass (See-Through Fireplace) Three (3) panes of glass (Pennisula/3-sided Fireplace)) Regular Bi-Fold Fireplace Doors No Glass Outdoor Fire FeaturePlease select the type of outdoor fire feature you wish to service. There is an additional charge ($25-$50) for fire tables or firepits tables that require removal of any media (such as rocks, gems) prior to service. Fire-Pit Fireplace Fire Table Diagnostic Only #1Diagnosis of a gas fireplace. Cleaning, servicing, repairs are not included. Price: Basic Inspection #1Simple inspection of the gas fireplace. Includes gas leak check, run test and CO level check. Does not include cleaning, servicing, or diagnosis. Price: Diagnostic Only #1Diagnosis of a gas fireplace. Cleaning, servicing, repairs are not included. Price: Diagnostic Only #1Diagnosis of a gas fireplace. Cleaning, servicing, repairs are not included. Price: In-Home Estimate*Phone review of your project is at no charge. The in-home estimate fee is charged at time of the in-home estimate appointment. This fee is credited to your project and is valid for 60 days from your on-site estimate appointment date. Price: Recommended Repair Price*Please enter the price from the estimate your received. If you do not have pricing available, please leave this field as it is. *Pricing will be verified and confirmed prior to appointment* Travel SurchargeDue to increased travel costs (gasoline, toll road charges, parking, etc), a surcharge has been added based on your zip code. Price: Out of Area Travel FeeBased on your zip code, there is a $50 travel fee added to your appointment (Out of Service Area). Price: No Charge VisitDiscount subject to verification/confirmation. $0.00 Discounted Diagnostic #1Discount subject to verification/confirmation. $0.00 Extended Warranty VisitDscount subject to verification/confirmation. Must have purchased the additional extended warranty option at time of last service. $0.00 Discounted Diagnostic #1Discount subject to verification/confirmation. $0.00 Gas Fireplace #2Multiple Discount $0.00 Gas Fireplace #3Multiple Discount $0.00 Gas Fireplace #4Multiple Discount $0.00 Full Service #2 $0.00 Full Service #3 $0.00 Full Service #4 $0.00 Extended Warranty Options*Optional Extended Warranty available for Gas Fireplace Full Service 60 Day Warranty 180 Day Warranty 365 Day Warranty Repair Warranty Decline Warranty What's IncludedHere's what is included during your warranty coverage period 60 days of coverage 180 days (6 Months) of coverage 365 days (1 Year) of coverage One (1) Follow-Up Service Call Appointment at No Charge ADDITIONAL Follow-Up Service Call at No Charge Priority Scheduling $125 per Service Call ($125 Savings off Diagnostic Appointment) 5% off repairs and/or replacement parts $100 per Service Call ($150 Savings off Diagnostic Appointment) 10% off repairs and/or replacement parts $75 per Service Call ($175 Savings off Diagnostic Appointment) 15% off repairs and/or replacement parts 50% off your next Annual Gas Fireplace Service* No Coverage 60 Day Extended Warranty Price: 180 Day Extended Warranty Price: 365 Day Extended Warranty Price: Repair Extended WarrantyOnly available to existing customers with an estimate for repair! Price: Discover more about our Extended Service Warranty COUPON CODEClick "APPLY" in order for the discount to be applied to your submission. The discount amount will be shown. Click "APPLY" after entering your coupon code! The coupon name and discount amount will appear above when "apply" is clicked. Once your coupon is applied and discount is displayed, please press NEXT to continue with your submission. Promotion CodeEnter your promotion code for discounts and savings! One promotion code/coupon per service request. This offer has expired or is no longer availableEnter this coupon code "LOVE" in the Valentine's Coupon field below. Click "apply". Valid for a very limited time!Try ONLINE, if you don't have a promo code to use!For existing customers only! Use promo code LOYALTY for 100% off our seasonal fee ($50)! We sincerely appreciate your past, past and future business! 10% Savings10% off Total Order $0.00 Biz Card PromoSpecial Savings to you from our Wammoth Family! $0.00 ONLINE SavingsONLINE Promo $0.00 Social Savings $0.00 Any other thoughts?Just a place to provide additional information, if needed Estimated TotalThis Total and Order Summary provided upon submission of your service request are simply estimates/not final pricing and no payment is due at this time. Final invoice is provided by technician upon completion of appointment. Terms and Conditions* I agree to the terms and conditionsFull terms and conditions are located www.gasfireplaceservice.org/terms/ or click the link below.Review our Full Terms & Conditions here!{order_summary}Add support@wammothservices.com to your email address book to ensure delivery of our response! EmailThis field is for validation purposes and should be left unchanged.
