Gas Fireplace Services
Service your gas fireplace with our Gas Fireplace Full Service every year!
Gas Fireplace Full Service
- Highly Recommended Our most popular option
- Complete Inspection Basic Inspection, Diagnosis as well as a comprehensive inspection of all the fireplace components
- Cleaning In addition to aesthetic cleaning, vital components are cleaned & serviced
- Servicing Tune-up & minor issues resolved
- 30 Day Workmanship Warranty Certain restrictions apply
Diagnostic Only
- Basic Inspection Includes gas leak check at connections, carbon monoxide level check, vent termination visual check
- Diagnosis Determine reason for non-operational gas fireplace
- Solution Provide recommendations for repair
- Cleaning, Servicing or Repair Additional charge will apply
*Replacement parts and/or excessive repairs are additional and not included in the full service price. While the full service may correct and resolved most common issues, we are not able to guarantee all issues will be resolved in every case including, but not limited to; units that have not been serviced annually/regularly, those beyond their serviceable life or parts are no longer available, units that have been installed or repaired incorrectly or outside manufacturer's instructions or if the unit has been serviced by a non-qualified individual. Multiple panes of glass fee of $25 each applies. One pane of glass is included in the price of the full service. Additional panes are charged $25 each. See-through units (2 panes of glass) - $25 additional. Peninsula (3 panes of glass) - $50 additional. There may an additional charge for excessively dirty/neglected fireplace.
There is a 4% credit card convenience fee/processing fee. Amounts under $300 will be assessed $10 credit card convenience/processing fee. Amounts over $300 will be assessed 4% fee.
Before & After Wammoth Services
Looking for a new or replacement gas fireplace? Consider Wammoth Services for your project!
If you think it's expensive to hire a professional - wait until you hire an amateur!
Family Owned Business
Quality service from our office to the field!
Experienced
Licensed Virginia Contractor and insured
Customer Service
We provide exceptional service through the entire sale and installation process!
Frequently Asked Questions
If you smell gas or even if you think you smell gas, leave the premises (leave doors, windows open, if possible) and call your gas utility company or 911. Here is more information from Washington Gas: Natural Gas Safety
If you have shut off the gas supply to your gas fireplace or turned off the gas fireplace and there is no longer a gas smell, schedule a service with a qualified professional prior to fireplace use.
Carbon monoxide is a colorless, odorless, tasteless gas produced by burning gasoline, wood, propane, charcoal or other fuel. Improperly ventilated appliances and engines, particularly in a tightly sealed or enclosed space, may allow carbon monoxide to accumulate to dangerous levels.
Our Full Service provides a complete inspection, a thorough cleaning* and tune-up of your gas fireplace. This service is more than an aesthetic cleaning – vital components are cleaned and serviced for the optimal operation of your gas fireplace. Our expert technicians will:
- Inspect and clean logs and grate and ensure proper log placement
- Inspect and clean firebox
- Inspect and clean glass* and assembly
- Inspect and clean burner
- Inspect and clean pilot assembly
- Inspect and clean thermocouple and thermopile
- Inspect and clean control compartment
- Inspect all wires and connections
- Inspect and adjust flame pattern
- Inspect Primary Air Shutter
- Check for gas leaks at all connections
- Check carbon monoxide levels
- Check shut off valve for proper operation
- Check vent termination
- Inspect remote control transmitter and receiver, wall switch and blower, if applicable
- Replenish fireplace media, if applicable.
- Explain & educate gas fireplace operation
While we cannot guarantee that our gas fireplace full service will resolve all issues. It may resolve many common issues. If the issue can be resolved in the normal course of our full service, there is no additional charge. If extensive repairs and/or replacement parts are needed, we will provide a no-obligation quote.
*Additional cleaning charge of $25 per pane applies for more than (1) pane of glass on direct vent units (see-through and peninsula units). Additional charge of $25 may be applied for gas fireplace units that are excessively dirty.
Should your gas fireplace develop (or continue to exhibit) an operational issue within 30 days from the date of your Full Service, we will provide a follow-up service call at no charge to you.
Warranty does not apply in the following situations - fireplace requires repair, technician recommended repair and/or replacement at time of service, operational error (unable to re-light the pilot, gas to fireplace has been shut off, etc), fireplace has been adjusted by another party (customer, another service company, home inspector, realtor, etc), more than 30 days have past from the date the full service was completed. Other restrictions may apply.
Wammoth Services will review certain situations and circumstances on a case by case basis.
Wammoth services have implemented to following regarding COVID-19:
- Employees are required to take their temperatures daily (at office or at home prior to shift).
- Any employee that has fever, possible symptoms, or has been exposed (or a household member has been exposed) to COVID-19 will not report to work as scheduled. We appreciate our customers' understanding to reschedule their appointment, should this situation occur.
- Frequent handwashing and/or hand sanitizer use (when hand washing stations are not available) is required for all employees on a regular basis.
- Employees are encouraged to maintain a healthy lifestyle, eat nutritious meals, be active to support healthy immune response.
- Please maintain a social distance of 6-10 feet from our technician during their visit (no handshakes or hunkering down with technician to review/learn gas fireplace operation instruction).
- Please ensure that pets and children are not in the service area during in-home service appointments.
- Technicians will wear masks and other safety attire during the in-home service.
- Technicians utilize UV light wands after every appointment on equipment and tools for disinfection and sanitization. This UV light wand may also be used on areas of the gas fireplace, as needed.
- We accept cash/check payment upon completion of service. Technicians will email the invoice which may be paid on-line via credit card or bank transfer (e-check). Please note there is a credit card processing fee for credit card payments which is noted on the invoice (no fee for cash, check, or bank transfer). Payment is expected and appreciated within 1 business day of service completion unless other arrangements with our office have been made. Late fee may apply on any invoice not paid by the invoice due date.
- Please provide any special requests at the time of scheduling to make your in-home service experience with Wammoth Services more comfortable and secure.